INTELLECTUAL PROPERTY
This Website contains material that is the property of Diana Arboleda or licensed by Diana Arboleda. This material includes, but is not limited to, the design both in products as well as the site, appearance, illustrations, images and pictures. Total or partial reproduction is forbidden, except prior written authorization by Diana Arboleda.

Reproduction, disclosure, distribution or public total or partial communication of any part of this tool, without prior written authorization from Diana Arboleda, is forbidden.

As per the above, the use or modification of all or part of the information contained in dianaarboleda.com and specifically for its reproduction, unloading, broadcasting or representation for uses other than personal and private use are strictly forbidden, therefore Diana Arboleda will bear no responsibility on account of any case or legal actions carried out by any user as expressed therein.

Diana Arboleda is a registered trademark and as a result, any use or modification thereof, under the terms previously allowed, would give any person the right or would be deemed as a transfer title to the user. Diana Arboleda will continue being the owner of all rights to the intellectual property of any content that is unloaded, reproduced, printed, distributed or otherwise saved. Any commercial exploitation of Diana Arboleda’s intellectual property is expressly forbidden.

PAYMENT PROCESS
Payment is carried out through our payment portal. dianaarboleda.com has no access to your financial information, therefore, Diana Arboleda waives any responsibility as regards such financial information. By the foregoing, when making a purchase, the user accepts being redirected to such platforms, which are solely and directly responsible for the information requested therein, exempting Diana Arboleda from any claim on account of a breach regarding the treatment provided to such information by the platform.

SHIPPING AND DELIVERY
Shipments will be carried out by a provider of choice. Shipping costs and custom taxes will be calculated automatically according to destination, during the checkout process.

Orders will be delivered between 5 to 10 business days. These delivery times may change in the cases of promotions, delay in custom pieces, or special dates and may take longer than usual. There may be times where the established term in this paragraph may take longer due to events not attributable to Diana Arboleda.

CHANGE POLICIES
Change and money-back requests are accepted for products that are returned without having been used, in their original packaging and in perfect condition (both in terms of product as well as packaging) within 30 calendar days following the purchase date appearing in the invoice. The customer must submit the respective invoice or gift certificate of the product in question. The user shall bear shipping costs of the product to Diana Arboleda’s distribution center and shipping costs of the product to the address required.

All reimbursements will be processed in the same manner as the original payment within 14 days following the receipt of the returned product.

Personalized or changed pieces will be deemed as a final sale and no changes or returns are accepted.

PRODUCT MAINTENANCE
Avoid bumping or dropping products. Maintain each piece in its original package. Clean with a soft and dry cloth. Avoid contact with water, perfume, soap, hand or body lotions, detergents or any other chemical product. Remove make-up softly as well as excess skin fat, after every use